Features

See the visit, understand the customer, act in time

The full data journey — from collecting in the physical venue to a triggered campaign in the right channel. Each layer works on its own or together.

01 · We see

Turn your walls into a sensor

Technologies that capture physical presence — working together or independently.

Wi-Fi authentication

A guest connects to Wi-Fi — you get a consented contact and the fact of the visit, via a GDPR-compliant captive portal.

OpenRoaming (WBA)

Seamless Wi-Fi connection over the international WBA standard — no re-authentication across the partner network.
02 · We understand

One customer — one profile

Everything you know about a customer on a single screen — with RFM, LTV and the full contact history.

Single profile

Visits, purchases, web, calls and emails flow into one card with RFM, LTV and contact history.

Segment builder

“Visited the spa 3 times this month but never the restaurant” — a couple of clicks and the segment is ready.

Data Lake & integrations

POS, CRM, website, app and telephony connect via API. Your data stays yours.
AK
Anna K.
+351 ••• 42-18 · CLI-840321
VIP · 12 mo
Visits 90d
14
Avg. receipt
€32
LTV
€1,860
WI-FIARMA · 42 min in venue11 Nov
POSARMA · €29 receipt11 Nov
EMAILOpened “Winter menu”09 Nov
RADARBar · 18 min06 Nov
03 · We act

The message arrives when it's relevant

One scenario across several channels, with automatic channel selection based on customer preferences.

Communication channels

SMSEmailPushTelegramiMessageWalletVoice

Automation

Scenarios based on offline behaviour: a “not seen for 14 days” trigger, win-back and cross-sell.

Loyalty

Apple Wallet and Google Pay cards, bonuses and tiers, promo codes and post-visit surveys.
Who it's for

Businesses whose value is created on-site

01
HoReCa
Restaurants, cafés, bars, coffee shops
02
Fitness & spa
Clubs, studios, wellness centres
03
Hotels
Hotels, aparthotels, resorts
04
Malls & retail
Shopping centres, store chains
05
Education
Universities, schools, training centres

How the platform works

oneCDP is a modular platform: you connect only the components your business needs now and add more as you grow. All modules share a single data store, so information about a customer from any source — Wi-Fi in the venue, a form on the website, a call or a purchase — lands in one profile.

First you connect data sources: guest Wi-Fi collects the offline audience, while CRM integrations pull in your existing base. Then analytics, segments and campaigns turn data into action.

You can see what it costs for your set of needs on the pricing page, and we run a live demo for free — just get in touch.

We'll show you the platform on your use cases
From the first visit to a triggered campaign — in two weeks.